Changes & Cancellations Policy
We cook every order from scratch for your date, so all sales are final once your order is paid.
Changes to your order
- You can change dishes, quantities, the address or the time window up to 48 hours before delivery. Message us on WhatsApp or by email.
- Quantities can change one at a time, keeping at least a dozen of each dish (boxes and cakes from one).
- Changes requested less than 48 hours ahead depend on availability.
Cancellations
- We confirm your date and time on WhatsApp before you pay. If we can't take your order, you don't pay anything.
- Once your order is paid, all sales are final: we buy the ingredients and plan the kitchen for your date, so a cancelled order isn't refunded.
Returns
- Food is perishable and made to order, so we can't accept returns.